Terms and conditions


  1. By booking any of our courses online, you accept these terms and conditions. You can find the terms and conditions on our website. If you would like to receive a copy of these for your records, please send an email to [email protected]  and we will send it to you.

  2. We may update these terms and conditions from time to time. Please check our website for the latest version of the terms that apply.

Booking & registration

  1. All prices mentioned on your invoice are inclusive of VAT, unless determined otherwise.

  2. Payment of the course fee is due upfront unless it was agreed otherwise with Sales Labs TS GmbH.

Confidentiality and data protection

  1. Your privacy is important to us. Any confidential and/or personal data (such as, email address, company data) you share with us will only be used for the purpose of the course. It will not be shared with third parties (except if necessary for the course or with your prior approval).

  2. Please respect the confidentiality of any information shared in class, whether by the trainer or any of the participants of the course. Sales Labs TS GmbH and its trainers will keep confidential any confidential information shared by the participants in class.

Sharing Sales Labs TS GmbH Content

  1. You are welcome to use all of our images and text in our blog / website, as long as you mention the source and include a “dofollow” link to the original. For the avoidance of doubt, you are not welcome to share any of the information provided to you in the course materials as long as they have not been publicly shared by Sales Labs TS GmbH in our blog / website.

Intellectual property rights

  1. As an attendee of the course you (and/or your employer) shall not obtain any right to the course materials. These materials may also not be shared in any way. If any course content would be shared, we may deny you further access to the course and/or the online learning material. It is strictly forbidden to use any of our content (slides, reading list, exercises) for commercial social selling training/services/workshops.

  2. If you violate any of the above, you will pay us a penalty of €20.000 per violation, plus an additional €1.500 for each day that the violation continues. This penalty shall apply in addition to a claim for damages and may not be mitigated by a court.

Cancellation and no show policy

  1. If you don’t show up (e.g. if you are ill), you will get access to the materials, but we cannot guarantee a seat on a next course. There shall be no refund.

  2. In the unlikely event Sales Labs TS GmbH has to cancel the course you booked, we will inform you in due course and you may attend the next course that fits your schedule. In case you do not wish to attend the course on a new date, we will reimburse you the amount paid for the course you booked.

  3. Sales Labs TS GmbH will pay any refunds under this clause within 30 days of a refund request.

Applicable law and court

  1. German law is applicable.

  2. Any dispute shall be submitted exclusively to the competent court in Berlin.

Last updated: 05.03.2020

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